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Conversation Between spp and HankHall
Showing Visitor Messages 1 to 7 of 7
  1. HankHall
    06-19-2014 11:46 AM
    Got a call last night from dealer. Said the delivery date was moved yet again to 6/23 and it is to be delivered to Westfild train yard? It's on a truck, why would it go to the train yard? You and the dealership both told me it was on a truck. None of this adds up. Can you check once more? Sorry to keep pestering you.
  2. HankHall
    06-16-2014 11:19 AM
    Good morning. Just wondering if my truck is still in Canada or if they finally got it moving.
  3. HankHall
    06-12-2014 05:39 PM
    Latest e-mail:
    We are unable to advise as to why there is indication that your 2014 Ram
    1500 Laramie Longhorn Crew Cab 4x4 is in Quebec as this truck was built
    at our Warren Assembly Plant in Warren, MI and the dealership on record
    is Texan Dodge Chrysler Jeep Ram. We can only provide you with the
    information that is within our resources and we reiterate that your 2014
    Ram 1500 Laramie Longhorn Crew Cab 4x4 is anticipated to arrive in
    Westfield, Texas this evening.

    I wish I could believe them but they don't know anything apparently. Sorry to keep bugging you but this seems to be the only way to get any accurate info.
  4. HankHall
    06-12-2014 01:47 PM
    I finally received my first reply from RAM. "According to our resources your 2014 Ram Longhorn CC 4x4 is anticipated to be unloaded at our distribution center in Westfield Tx late today and has an estimated date of arrival at your dealership of 6/16/14." Does this match what you have?
    Also, I bought the truck in Humble but I live out in the sticks in a little town named Wharton. About an hour south of Houston on Hwy 59. I did work in Humble/Atascocita for a while back around 2000-02
  5. HankHall
    06-10-2014 04:53 PM
    Just wanted to say thanks. When I talked to my dealer yesterday he tried to give me another line of bull. I told him, "I know the damn truck is in Quebec, what the hell is going on?" You could have heard a pin drop. Since that conversation he has been calling his Ram rep, spoken with the distribution mgr and has actually been giving me info so he doesn't get caught in another lie. Seems my truck was "accidentally" shipped to Quebec and they have been having problems getting it back thru customs. Now that I know the truth, or at least some version of it I feel somewhat better. After sending e-mail and numerous calls to RAM customer service they have still not contacted me tho. Very dissappointed in them. I may check back with you in a couple of days. My dealer said the truck would be released and in transit tomorrow. I'll believe it when I see it.
  6. HankHall
    06-09-2014 01:06 PM
    It's me again. My truck did not make the 5/26 delivery and still has not arrived. I can't get any information from my dealer or Ram. Would it be possible for you to check on mine again to see if you can find any additional information? Thanks. Vin 1C6RR7PM1ES311700
  7. HankHall
    05-20-2014 01:53 PM
    Thank you for your help. To give you some background info: I purchased the truck on 5/2 with an ETA of 5/5. It has been pushed back over and over again and no one at Ram service or the dealership can give me any info. As of yesterday it was pushed back from 5/19 to 5/23 and now it seems that they have moved it again to 5/26. Not a happy camper. Can you see where exactly it is and why it keeps getting pushed back? I know I am asking a lot and I am sure you are busy but my patience is running out and it would be nice to have some answers. Thank you again.


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