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durtyss 03-15-2013 10:41 PM

Disgusted by dodge
Truck 4 months old 10k miles washed everyweek. Took truck in for paint issue on door seal and the holes that formed on the rubber door seals. Dealership sent pics into there digital imagetry department. Dealership called said dodge denied it and called it normal wear gave me number to contacf them. I called they said denial final and there was no one I could talk to what a joke between this and the bumper rust im fed up.

ONOutdoorsman 03-20-2013 06:36 PM

That is definitely not "normal wear" in my books but it does looks like excessive wear from getting in and out of the vehicle and that is probably why the claim was denied. If that is the case I don't think any manufacturer will warranty that.

I've had my truck for over a year and it has more than 26,000kms on it and I don't wash it every week and I don't have anything close to that on any of my door sills.

Gantman 03-20-2013 06:51 PM

Man sorry to hear about your denial but man! That is some serious pant leg or boot sole wear gettin in and out of your truck bud. Especially in the Nevada desert.

LeKy411 03-20-2013 08:27 PM

It is in a high traffic area, mine was scratching early on also. I put 3M protective film in all the door areas. Sorry buddy.

filbertr6 03-20-2013 08:53 PM

durtyss, No Offence intended. In all honesty, it looks like you, or a passenger, kick the $h!t out of that door jamb on a daily basis! Returning that for warranty, would be like kicking in the fender with your boots, and trying to return that for warranty! I'm surprised the dealer took the time to send pics to Chrysler, it must be policy to forward all concerns to the manufacturer, because I wouldn't have taken the time if it were up to me! Good luck with your truck, and careful you don't cut it right in half from door jamb to door jamb with your boots! Treat her a little nicer!

filbertr6 03-20-2013 08:56 PM


Originally Posted by LeKy411 (Post 1044774)
It is in a high traffic area, mine was scratching early on also. I put 3M protective film in all the door areas. Sorry buddy.

I second this, as I install it! But in all honesty, with that kind of wear , that fast, I would estimate you will have to replace paint protection film in your door jamb about every 6 months or so! Your pic looks like your going to be digging right into steel! : (

Judd McPherson 03-20-2013 09:15 PM

That damage is without a doubt from something abrasive being rubbed against it. I would have a serious talk with my passengers about lifting their feet up when they step out instead of letting their dirty shoes slide across the paint. Warranty would never cover something like this damage.

05cr125r 03-20-2013 09:18 PM

i'm getting these....

Grubrunner 03-20-2013 11:32 PM

No vehicle manufacturer would ever cover that under any claim. There is nothing remotely 'normal' these about that wear. That's beaten in an excessive manner. Period.

With all due respect, and I mean that, I can't believe anyone would have the nerve to even attempt to claim something like that under a manufacturing issue. We're you legitimate in your attempt or just trying to pull a fast one?

It's customers who attempt to do the latter that ruin it for the rest of us who have a legitimate case/claim to be heard. Think about that for statement for a second.....

Believe you me, Chrysler/Ram and dealerships document ALL claims attempted; even the bullshit ones.

Good luck to you.

durtyss 03-21-2013 01:41 AM

Lets get some things straight im a commercial inspector for the highway patrol im not in the market to pull a fast one. I have been a mechanic for 10 years. If you look at my other threads you will see how well I take care of my truck I wash it weekly and wax it once a month. That damage you see was what a 300 mile trip did not only that my door seals have holes rubbed thru them above latch and upper part. So two holes in rubber and this leads me to believe a door alignment issue. Dodge such as yourselves believe it was wear from everday use. Pictures only tell one side, btw my 09 with 36000 miles looks as good as the day I got it. Also this is driver side and im only one who drives it. Hope this clears some things up. Also I have never tried to use a warrenty claim before, this is getting worse day by day.

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