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-   -   Warranty question (http://www.ramforumz.com/showthread.php?t=144573)

Jester 06-10-2013 04:25 PM

Warranty question
 
I bought my truck as a certified pre owned about 4 months ago. Recently I have been receiving things in the mail about my warranty expiring on the truck soon. I was told by the dealer that I bought it from that I had the remainder of the 5 year 100k warranty from the factory. Is there maybe a website I ca put the vin in to look at the status of the warranty? Or do I need to call a dealer or email ram.

Hermes1 06-10-2013 05:35 PM

I do not recall seeing anything like that on the Ram Truck website. I would just call or vist a dealer, armed with the vin# they should be able to give you a complete picture.

Grubrunner 06-10-2013 05:42 PM

What Heremes1 said.

What year model is your truck? How much warranty do you have left [months or mileage]?

You should have been presented with the warranty papers upon purchase which would clearly outline the information you're after; sounds like you were not.

It may or may not be a third [independant] party warranty and not a Chrysler backed warranty. Don't rely on what you're being told.

I would start asking questions to the place of purchase if I were you and requesting documentation.

Good lcuk.

Jester 06-10-2013 07:49 PM

I know the documents im getting in the mail are the third party warranty companies. But I figure they know something I dont at this point. I dont recall seeing any warranty docs when I got it but it had to come with something since it was certified pre owned. I will give my local dealer a call and see what they can find out for me.

huntergreen 06-10-2013 07:59 PM

just a mass mailing. ignore them. if you neeed/want an extended warranty only get a chrysler warranty.

united316 06-10-2013 10:25 PM

It might also be the 3yr/36000 warranty. The 5yr/100k is for the power train

Jester 06-12-2013 07:53 AM

I have the remainder of the 5 year 100k warranty.

Just incase anyone else has any questions like this I filled out this form and they emailed me with all the info the same day. Also let me know I didnt get the pinion nut recall done yet.

http://www.ramtrucks.com/ramcares

united316 06-13-2013 09:42 PM

I don't think anyone has gotten that recall done yet. They don't have the parts.


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