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-   2013 Dodge Ram Forum (http://www.ramforumz.com/forumdisplay.php?f=241)
-   -   13.19.0 question (http://www.ramforumz.com/showthread.php?t=152733)

nikeman 09-11-2013 03:44 PM

13.19.0 question
 
I just had my first oil change and they told me they updated my radio software. What's new on this because everything looks and works the same ?

KJ48 09-11-2013 05:15 PM

Nothing 'new' just bug fixes:

SUBJECT:
RA3 And RA4 Radio Enhancements
OVERVIEW:
This bulletin involves upgrading the software on the RA3 or RA4 Radio.
MODELS:
2013 (DS) 1500 Ram Pickup
2014 (WK) Grand Cherokee

NOTE: This bulletin applies to vehicles built on or before June 15, 2013 (MDH
0615XX) equipped with SMART TOUCH 3 AM/FM/SAT/BT/VOICE (sales code
RA3) or SMART TOUCH 4 AM/FM/SAT/BT/NAV/VOICE (sales code RA4).
SYMPTOM/CONDITION:

A customer may experience, one or more of the following conditions.

Radio reset, screen lockup, blank screen or sluggish system response time.
Loss of vehicle position on NAV map.
Compass indicator turns off.
Erratic changes to vehicle icon on NAV map.
Touch screen shut down message.
Radio surround sound will not stay ON.
Driver memory feature causes Sirius XM failure.
Loss of radio presets.
Battery drain - due to radio remains on.
Uconnect apps don't load.
AM/FM popping noises and/or static.
Backup camera display is blank.

MN13Laramie 09-12-2013 10:47 AM

I thought I saw somewhere that HD Radio as a default was also included in the update? I hate it when HD is off every time I start the truck !

Shreve T 09-12-2013 11:08 AM

Quote:

Originally Posted by KJ48 (Post 1197814)
Nothing 'new' just bug fixes:

SUBJECT:
RA3 And RA4 Radio Enhancements
OVERVIEW:
This bulletin involves upgrading the software on the RA3 or RA4 Radio.
MODELS:
2013 (DS) 1500 Ram Pickup
2014 (WK) Grand Cherokee

NOTE: This bulletin applies to vehicles built on or before June 15, 2013 (MDH
0615XX) equipped with SMART TOUCH 3 AM/FM/SAT/BT/VOICE (sales code
RA3) or SMART TOUCH 4 AM/FM/SAT/BT/NAV/VOICE (sales code RA4).
SYMPTOM/CONDITION:

A customer may experience, one or more of the following conditions.

Radio reset, screen lockup, blank screen or sluggish system response time.
Loss of vehicle position on NAV map.
Compass indicator turns off.
Erratic changes to vehicle icon on NAV map.
Touch screen shut down message.
Radio surround sound will not stay ON.
Driver memory feature causes Sirius XM failure.
Loss of radio presets.
Battery drain - due to radio remains on.
Uconnect apps don't load.
AM/FM popping noises and/or static.
Backup camera display is blank.



None of the above was fixed after the update..In fact I have at least had 1 or all ove the bove happen more than once..

KJ48 09-12-2013 05:05 PM

Quote:

Originally Posted by Shreve T (Post 1198289)
None of the above was fixed after the update..In fact I have at least had 1 or all ove the bove happen more than once..

I didt say it would fix anything :)

Thats right from Chrysler Service Bulletin 08-049-13.

2013Sport 09-12-2013 05:18 PM

I just got the update and I notice a couple of things:

-MAX A/C button
-The sync button for the climate control is now blue and red
-Better fuel economy
-A/C works better

Overall everything seems to work better. I really like the max A/C button, I found it stranged that it wasn't there before. My last updates we're in March so I was a little late lol.

JR

RamFreak13 09-12-2013 09:01 PM

Just a tip, some people may encounter their voice recognition not working after the update. I had this happen and read that the fix was to reload the update a 2nd time. This does work, after the reload all is well.

2013Sport 09-12-2013 09:53 PM

I could never get the voice recognition to work right... It seems whatever I say, however I say it, the computer can't seem to figure out what I want. But on the other hand, the siri on my iphone understands me crystal clear even if I was drunk in a wind storm.

Bighorn453 09-13-2013 01:47 AM

We should be only a few days away from the next update, 13.31.6.

If the rumors are true, this should fix the majority of the known issues to date. I've been waiting on the FM radio reception/popping noise to be fixed, and it seems like people with the new software from either new or swapped radios are reporting it to be working correctly.

The Crow 1994 09-13-2013 09:55 AM

Quote:

Originally Posted by Bighorn453 (Post 1198782)
We should be only a few days away from the next update, 13.31.6.

If the rumors are true, this should fix the majority of the known issues to date. I've been waiting on the FM radio reception/popping noise to be fixed, and it seems like people with the new software from either new or swapped radios are reporting it to be working correctly.

Can't wait for the update. I haven't had too many issues, but any fixes will be nice. :smiley_thumbs_up:


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