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-   -   NEW uConnect Update Available! (v13.38.52) (

Bighorn453 10-07-2013 01:55 PM

NEW uConnect Update Available! (v13.38.52)

- The extracted update file (swdl.iso).
- A BLANK USB thumb drive (at least 1GB).
(Make sure there are no other files on it.)


- Official uConnect Update Site:
(If the above site is used, you must make sure to run the self-extracting .exe which you've downloaded, and put the extracted .iso file onto the USB drive!)


- RA3 8.4A (Without Navigation):!HpJmFYyL!aCqb6VkVpFUS3sppfkpzHi_oDbl6kveOHurzODP Bbko

- RA4 8.4AN (WITH Navigation):!H1xQzZ4T!fNv7QnRW-bz3c1f3qBF9R3LDQrE-PLZF9x0aXpMBfiA

(Please DO NOT share these links outside of this forum!)

Once you transfer the software update file (swdl.iso) to the USB drive, follow the instructions (attached below) to begin installation process.

The update should take approximately 10-15 minutes to complete.


- Make sure if you download the file from a link other than the official uConnect site that you download the proper file for your radio (RA3 or RA4).
- If the update seems to stop around 40% on the Air Card Update (Unit 10), this is normal. It is a big part of the update. BE PATIENT!
- If your radio reboots at all during installation, this is fine. It should reboot and continue the installation process.
- You may notice some settings missing at first, but they will come back shortly (usually within a few minutes).
- Give the radio up to 24 hours to allow it to communicate with other modules and restore everything to how it was.
- Should anything go wrong, you can restart from the beginning.

Most Noticeable Changes/Fixes (Full Changelog Below)

- Outbound texting from many phones.
- Addition of mirror dim on/off control.
- Pop up menu enabled for Voice Recognition.
- Simplified layouts for apps.
- General Nav improvements.
- Song shuffle recalls properly on restart.
- Screen is much more responsive.
- 3G icon has blue halo around it.

FULL Change Log (Issues Addressed)

Radio reset, screen lockup, blank screen or sluggish system response time.
Compass indicator turns off.
Touch screen shut down message.
Radio surround sound will not stay ON.
Driver memory feature causes Sirius XM failure
Loss of radio presets.
Battery drain - due to radio remains on.
Uconnect apps don't load.
AM/FM popping noises and/or static.
Backup camera display is blank.
Compass direction may be incorrect.
Vehicle's Icon changes on the navigation map.
Loss of vehicle position on NAV map.
“Vehicle Phone Requires Service” message appears.
Nav turn-by-turn enhancements.
Nav map guidance enhancements.
Nav text overlaps in detour menu.
Nav map, vehicle location enhancements in areas with low GPS signals.
Navigation shows vehicle in San Antonio, TX.
Screen only displays startup Logo.
Screen Half Black Half White after update.
Radio locked up after attempting to update with a corrupted or incorrect USB update stick.
Phone/Navigation Overlay Screen Freeze (WK only).
Heated seat controls through radio do not function/display correctly during startup.
Speed controlled volume not functioning correctly.
Steering Wheel Control operation corrected at startup.
Tuner mutes on startup.
HD now defaults to 'OFF' for reduced complaints about 'channel switching'.
"LO” temps displayed upon each vehicle start.
HMI Lock up in SXM mode after ignition cycle.
Voice Recognition (VR) enhancements.
Point of interest screen locks up.
Error message when plugging in iPod.
Balance/fade setting changes after ignition cycle.
Clock enhancements.
Phone book enhancements.
Rear climate control display frozen.
Translation enhancements.
Erratic pop ups in HMI.
Added Teleprompter.
Bluetooth, phone, iPod, auto streaming, connecting/disconnecting enhancements.
Phone quality and pairing enhancements.
Audio control locked after using VR feature.
Travel link enhancements.

mineralram 10-07-2013 02:15 PM

Thank you

Downloading as i type

bam2880 10-07-2013 02:43 PM

Do I have to have a flash drive to do this

bam2880 10-07-2013 02:48 PM

How do you get the actual update on the radio?

On The Road 10-07-2013 02:52 PM

Made an appointment with the dealer for this Friday to let them do this.
No way I'm messing with the heart of this beast.

rjmlakota 10-07-2013 02:53 PM

I'm trying to download the update, but when I select windows and click on "Begin Update Process" it does nothing.....

RamOh 10-07-2013 03:12 PM


Originally Posted by rjmlakota (Post 1216292)
I'm trying to download the update, but when I select windows and click on "Begin Update Process" it does nothing.....

Must be the same software obamacare is using! :doh:

mineralram 10-07-2013 03:16 PM

Yes you need a flash drive, You Cannot use Google Chrome or Mozilla Fire Fox to do the download when i did mine it took about 20 minutes.

Stump3r 10-07-2013 03:17 PM

Downloaded and installed. In order to get this download you have to be on the site in internet explorer, chrome or firefox will not work. The site does a great job of giving you detailed instructions of how to get this onto a memory stick and will give you very nicely detailed instructions of how to perform the upgrade on the stereo.

Install was smooth as silk, zero issues coming from 13.19.0.
Changes I've noticed from 13.19.0
-the redial and end call buttons are now full green and red.
-larger font for time and details on the status bar.
-larger font and layout for the ipod and sdcard section of the radio.
-quicker response for ipod and sdcard when searching or forwarding and backing up songs.
-Volume seems equalized now for radio and SDcard/ ipod. for the better I will add.

I haven't had the chance to play with much else but this is what I messed around with.

tev9999 10-07-2013 03:24 PM


Originally Posted by rjmlakota (Post 1216292)
I'm trying to download the update, but when I select windows and click on "Begin Update Process" it does nothing.....

I had the same when I tried it in Firefox. Switched to Internet Explorer and it at least took me to the next screen. It requires you install a downloader (Akamai), which I know I can't do on this machine - so I will have to wait until I get home.

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