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The Codes 07-11-2011 07:55 PM

pleased with autopartswarehouse!
So a while back I purchased a racho shock and some moog replacement coil springs. I didnt figure it out for a while but the top nut on my front left shock somehow came loose and the rod of the shock came out of place and was banging up against my frame/upper control arm. Well figured it out and replaced the shock. Only bought the coil springs because the guy at rancho told me that my truck was "bottoming out" and the worn springs were the reason..but now the ride is perfect. So called apwh today and they are not only refunding the failed shock and accepting the return of the springs but have waived the restocking fee for the sprins, and have given me a discount number to use on my future purchases to compensate for the shipping to send the parts back. So gonna take that money and buy my 2'' spacer :) very pleased with the customer service!

RedRam10 07-11-2011 10:33 PM

Nice to know that things work out once in a while.

The Codes 07-12-2011 12:17 AM

yeah I was pretty surprised myself

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