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Jixer 08-19-2011 04:51 PM

Owner's Manual
Well, my truck came with a user guide and a DVD with information about my truck, but did not come with a more explanatory owner's manual. I searched online and found it. Some 600 pages long and too much to print out. So, I called my dealer and he informed me that on the back of the DVD cover is an 800 number to call and Chrysler will send you, free of charge, the owner's manual.

So I caled the number yesterday, and not only are they sending me the owner's manual, but also an owner's manual for the RBZ radio AND the warranty information booklet??

Thought I would pass on the number for anyone looking to get their hands on the actual owner's manual. 1-866-726-4636. I believe it is customer service. Simply tell them you would like the manual in paper form. They will ask you just a few questions about the model of your truck and then ask if you would also like the manual for your radio.:smileup:

GTyankee 08-19-2011 05:07 PM

You can also call that number & get a full print out of everything that was on your truck when the dealer received it
It is called a BUILD SHEET
it is not the same as the window sticker

you just need your VIN # handy when you call them

Jixer 08-19-2011 05:11 PM

Right on, GT. I have my build sheet that my dealer got for me, but good call for those that don't have their's.

erm 08-19-2011 05:13 PM

They used to include the radio information, a full owners manual and the warranty booklet with the vehicles. I guess they don't do that as a regular business practice anymore.

I'm just glad I have mine for both MOPARs!!!

Porter_ 08-19-2011 06:45 PM

this is the first vehicle i've owned that comes with the user manual on DVD (supplemented by the truncated paper manual). the DVD is convenient. the videos are nice, albeit very basic, but what's really nice is the search feature. want to read about your airbags? type 'airbags' into the search field and every topic pops up. very handy for quickly finding info.

sidenote: i'm semi-impressed with the 'advanced' airbags in my truck.

Jixer 08-19-2011 07:10 PM

Hey Porter, I too found the user guide and the DVD to be very basic. That is when I found the owner manual through a web search and it has much more info, but it didn't come with the truck. That is why I am getting one sent to me.

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