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Old 04-14-2013, 08:20 AM
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Excoastie Excoastie is offline
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I still haven't heard from the service department and/ or the tech that worked on the car. I have yet to have anyone tell me exactly what caused the pressure plate to fail. I had a friend tell me that with the number of miles involved, the lack of overheating, etc... it sounds to him like a metallurgy type of thing (this coming from someone who's been drag racing for 25+ yrs).

On a good note, even though I can't get Chrysler Customer Care to answer my phone calls or call me back, I did receive a check in the mail the other day from Chrysler for $700.

I'm going with $700 is better than $0, and I'm not going to complain too much about the amount of money they sent, as they didn't really HAVE to send anything, so I'm appreciative in that regard. I am still not real happy with the service department, and my "satisfaction survey" reflected that.

Exco
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