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Old 05-30-2013, 12:24 AM
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reigirl reigirl is offline
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Join Date: Dec 2012
Location: Texas
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Vehicle: 2013 Ram 1500 Outdoorsman
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Default Have to love the look of my Remington High-Country All Satin Black.

Have to love the look of my Remington High-Country All Satin Black.
Here is what I went through to get them.


I went into the Discount Tire Store on 05/10/13 and no one there even knew that they had the ability to sell Remington Rims. So I used their computer and logged in to show them. I got them to call on them and they ordered them on Saturday 5/11/13. On 5/15/13 I got the new rims and tires put on my new Ram 1500. They looked great, except the fact that they did not have the black lug nuts I had ordered so they put on chrome. As I left they told me the tire presser sensor would be on and it will go off with a day of driving.
Three days later I was back because my tire presser sensors had still not gone off. Come to find out they had only put 37 psi in the tires, my truck needs 41 psi or more to have the sensors not trigger.
Then the first time on the freeway, back again because they had balanced them wrong. She was all over the place, pulling hard to the right. They told me they did not balance them wrong but would take a look. They pulled and rebalanced all four.
I got this call in 5/28/13 after leaving a message asking about the 5th rim for the spare tire. I was told it had just come in, and that they will mount it so it would be ready when I got there after work. I was then told by the guy putting the tire on that he was wondering where I was the rim had been there a week. (Ok someone is lying) I asked for the Allen Wrench that comes with it and the reply was, “did we not give you one”. I said yes but I ordered 5 tires I thought one would have come with each. At this point the topic chanced when I realized that I did not get the “R” rim cover.
Now as calmly as a redhead can, I explained to the Assistant Manager that I the customer ordered and paid for the Remington Rims, Tires and Black Lug nuts and all that came with them. I stated that I am not the owner of the store and I did not order these things to stock the store. I ordered them and I paid for them this made them mine not store property.
Now I did get a call from Discount Tire today 05/29/13 and they are to order me the plastic “R” rim cover for the spare; it seems they thought I would not want it. I was told it will be in next week and they will call me. If you are counting it will make it almost a month since the first day I showed them that they sell Remington Rims.
I do want to say I LOVE the Rims they look great.
I also want to say that I will never order from Discount Tire again no matter how much I want the product they sell , if I cannot get it someplace else I just will go without.

reigirl

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