Originally Posted by bknife
Fast they are sending me a new rim to swap out the one that took 12oz of weight to get some what balanced but still has a serious shake..It sucks that I had to pay for it and then they said they would return my fee once I return the rim back.
This paying for the wheel as they send you a new is common and something we have to do as well as our supplier will withdraw from us.
This just ensures they get their wheel back as many shops have been frauded int he past where they send a replacement and never get the damaged one back.
But if they are like us, they would return the funds as they see the wheel in transit vs once it arrives.
But you are saying even the replacement has vibration/shaking issues?