Originally Posted by Chunkem
Well I can tell you that my buddies F150 just blew and they are not covering anything....He has a ton of warranty left but apparently they are saying that it was owner abuse????? I know this guy and he may go ten over the speed limit.... So I guess time will tell.....
Originally Posted by turbohawk
I feel for your friend. I was there, with Ford telling me that they just aren't going to cover an emissions issue (supposedly a "dirty" EGR sensor) since it was MY fault that it needs servicing....WTF?? Long story short, they refused to repair the issue under the original 36mos bumper to bumper, the 8yr/80,000 emissions warranty, nor the 50,000 powertrain warranty, NOR the 7yr, 100,000 mile PLATINUM Ford Extended care factory warranty. They literally (they being Ford customer service) told me "Then I guess you have no choice but to sue us then because we are NOT going to cover it."
Last Ford at my house...FOREVER.
By the way, I tire of hearing from Ford owners that "at least Ford didn't take bailout money"...fact is, they did, along with Toyota and even Harley Davidson!
These two examples apparently not isolated examples of Ford not honoring their warranty. I have heard and read this all too frequently, enough anyway for me not to consider a Ford anyway. Fact is any manufacturer can have failures and issues, with their product and some resulting in re-calls, but the expectation is they will stand behind their product.