Thread: Spark Plugs
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Old 06-18-2013, 12:02 PM
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We ship UPS domestically which includes insurance. Should your package go missing or arrive damaged we handle all UPS claim paperwork and ensure you receive a replacement part with no hassle.

Interestingly enough just yesterday one of our employees learned that because he did not buy insurance from an online store at the time of his purchase there was nothing they could do about his lost package and had him deal directly with the carrier (USPS) which is like pulling teeth in trying to get any funds back.

We think a policy as such is ridiculous and would never do that to one of our customers

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