Originally Posted by GrayhemiST
I would imagine that most people who purchase these tuners are getting a legit item......but how do you know? Does a statement come with it saying zero issues or we will cover any problems? No. It's the unknown that I don't like..... you don't know what's coming out of the box. I was thinking about making a BD a future mod after the warranty runs out...but with my luck, something like this would occur right after I installed it.....it's great you have a dealer that understands this....but you're the exception.
years ago, i was looking at hypertech and edge programers for cummins, at the time, one or both stated they would stand behind their product and replace or repair any damage caused by their product. of course some engines blew and the companies gave a run around, but imo, op does have recourse if it was in fact the chip that caused the problem.