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Old 07-11-2013, 10:47 PM
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Quote:
Originally Posted by Senior Chief View Post
Round #3 - Bell rings. While at home for lunch, I get this call from Chrysler. Seems like case worker #2 was replaced by case worker #3. Mike from Chrysler said he has taken over my case and will look into it. He will make arrangements for my truck to be taken to the dealer that I purchased it from. This is the same thing that case worker #2 had said...

Question for you Ram owners... Should I "Really" start to complain now, or let them keep playing their game? I have been complaining, but not to the point of yelling... I really don't want to go there. Please advise.
Yelling will probably set you back. If you are persistent and act the friendly guy and intelligent guy it will take you farther faster. IMHO as a customer service guy.
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