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Old 07-11-2013, 10:47 PM
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Join Date: Jan 2012
Location: Sunny SoCal
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Vehicle: 2012 Ram 1500
Trim Level: Express 4X4
Color: Silver
Engine: 2009-2012 345ci (5.7L) Hemi V8 390hp 407lb/ft
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Originally Posted by Senior Chief View Post
Round #3 - Bell rings. While at home for lunch, I get this call from Chrysler. Seems like case worker #2 was replaced by case worker #3. Mike from Chrysler said he has taken over my case and will look into it. He will make arrangements for my truck to be taken to the dealer that I purchased it from. This is the same thing that case worker #2 had said...

Question for you Ram owners... Should I "Really" start to complain now, or let them keep playing their game? I have been complaining, but not to the point of yelling... I really don't want to go there. Please advise.
Yelling will probably set you back. If you are persistent and act the friendly guy and intelligent guy it will take you farther faster. IMHO as a customer service guy.

Bilstein 5100's at 2.8. Fox 2.0 rears. MBC Razors with Nitto Ridge Grapplers. Airlift 1000 air bags. Mopar Tow mirrors. K&N air filter. Mopar rock deflector, WeatherTech Mats.
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