Thread: Order tracking?
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Old 07-15-2013, 09:15 PM
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Originally Posted by outerub View Post
What does RAM have against Canadians !?!?!?! (JK .... )

Here's their response .....

Thank you for your email.
Please be advised, as your vehicle was ordered through the Canadian
retail market you will not be able to utilize our Vehicle Order Tracking
System (VOTS), for the production progress of your new vehicle. At this
time, the Canadian retail market is not part of our Vehicle Order
Tracking System.
We would strongly recommend, for updates regarding the production
progress of your new vehicle, that you keep in contact with your selling
dealership or contact Chrysler Canada directly at the following:
Phone: 1-800-465-2001
Hours of Operation: Monday through Friday, from 8:00AM until 8:00PM EST
and Saturday 9:00 AM until 5:00 PM EST
You are always welcome to reply back to this email and we will respond
back to you as promptly as we can. If you prefer, you can also call us
directly with your questions at the Ram Product Information Center by
calling 1-800-964-0600.
Congratulations on the order of your new vehicle. Have a great

Ram Product Information Center
Their (and Mexico...) ordering systems are segregated from the US ones. VOTS talks to the US system but not the others.
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