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Old 07-23-2013, 12:24 AM
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Yumdinger Yumdinger is offline
Dodge Ram Forum Junior Member
 
Join Date: Jul 2013
Location: Shoreview, MN
Age: 46
Posts: 34
Gender: Male
Vehicle: 2013 Ram
Trim Level: Big Horn
Color: Black Gold Pearl
Engine: 2009-20?? 345ci (5.7L) Hemi V8 390hp 407lb/ft
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So 7 days ago I called Dee Zee to inform them of the misfit Lift assist on my Ram. They indicated they would be sending me the Ford kit. Since, I have ordered and received a Bakflip from California and a Bed Rug from Missouri and BOTH have already arrived to me in Minnesota, in 3-4 days.
In 7 days I have yet to receive the Dee Zee, Dee Zee is in Des Moines, 4 hours from me.
If I were Dee Zee and I had this type of problem I think I would have at least express shipped the replacement. At this point I am just hoping I get something, anything, someday.
Really happy they admit they have a problem, NOT happy I have a scratched truck and NO replacement product yet. I talked to a guy not the supposed "Good" customer service rep others have reported.
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