Originally Posted by crabjoe
It's possible but doubt it... You can have the dealer send you the order, to see.. If it's got your name on it, it was ordered for you.
If had to guess on what part might be holding it up, I'd say it's the air suspension....
I called CS today to see about the status code of my vehicle. I talked with 2 Reps and a supervisor and none of them were able to pull up any information on my vehicle from my VON. I don't know who or what to believe anymore. 2 1/2 weeks ago they were gathering parts, last week they told me order was past edit phase and waiting to allocate into schedule, today they are unable to find any information on my vehicle using any of their systems/databases and told me to contact dealer. Dealer said when I originally ordered there were restrictions so the placed order did not really go anywhere and the restrictions are released now and emailed me a new priced order confirmation. Though the new one they sent me has sales code DS6S91 and 26L both highlighted for restriction as opposed to the original one I got when I placed the order which only has 26L highlighted as restriction. I don't understand how it went from a status of awaiting to be schedule, to not in system, to the order could not actually gone through due to restrictions. Seems none of them really know what is going on.