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Old 08-19-2013, 10:35 AM
crabjoe crabjoe is offline
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Join Date: Dec 2012
Location: Ceciltucky, MD
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Vehicle: 2014 Ram 3500
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crabjoe will become famous soon enough

So SPP tells me I'm D1 status now... That's great, but now I'm a bit confused..

When my order went D status, I got an email stating production was scheduled. With the order in D1, I just got another email stating production is scheduled.... Why send 2 emails that are basically the same?

VOTS should do this....

1. Send email they received the order - BA Status.
1a. If order goes BE status, email should be sent to customer to contact dealer
about correcting the order.
2. Send email when it passes edit to let customer know it's available for scheduling. BX Status.
3. Send email when it actually scheduled, with an estimated build date. - D1 status
3a. Send email when it goes to frame.
3b. Send email when build is completed w/ note stating whether it's going to a body
vendor or not.
4. Send email with estimated ship date.
5. Send email with when it actually ships with a note stating Thank You from the
factory and please contact your dealer for estimated arrival times or any questions.
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