Originally Posted by mattp160
I just got an email back from CS. Apparently, my order was placed as a dealer order and I will not be able to track the order through the process. This kind of makes me mad since the dealer told me my name was on the order.
It is great to read of the ordered Ram.
Please be advised, the order for your 2014 Ram has been accepted into the system, however, it has not yet been scheduled for production and assigned a Vehicle Identification Number (VIN). It appears the vehicle ordered
VON- 29713364 is a dealer order and is not associated with your name.
You will not be able to track the vehicle build process through the VOTS.
You are always welcome to reply back to this email and I will respond back to you as promptly as I can. If you prefer, you can also call me directly with your questions at the Ram Product Information Center by calling 1-800-964-0600. When you call, I can connect you directly to your local dealership, providing your call is during the dealer's hours of operation.
Congratulations on the ordered Ram 1500, Matt. Have a great day!
Ram Product Information Center)
good stuff MATT...clearly they figure having you call them to have them connect you with your dealer is a great answer....well...look at the good part...theyre telling you officially you wont have to deal with them and their nonsense at all....."have a great day"...bwahahahahah