Originally Posted by Cheatham
STAY AWAY FROM ALLY, so don't deal with that POS bank. Santander and ally are for ppl who don't have good credit that was what I was told by a retired gmac employee.
I will agree that Allys customer service blows. They also pulled some shady tactics with their leases a while back. I've leased a dozen vehicles from them over the years and after their BK, they put a tiny clause in the fine print that if buying or trading the truck, you had to pay an additional 2500 on top of the residual. That has since been removed (wonder why), but a whole lot of us got screwed out of 2,500. I will never do another loan through them.
Ally isn't for people with bad credit either. They finance the entire spectrum from 550 to 900. They just aren't as competitive with their rates as some other banks. Santander is a subprime bank, but that doesn't have to do directly with Chrysler. As I said earlier, all new Chrysler subvented loans go through them (and in turn Santander).