Originally Posted by djbock
Also, be aware the if you have version 4.3.1 that you will not get this update. Was in the dealership yesterday for an oil change and showed them the SB. They looked up my VIN and said that I was not eligible since I guess I already have the updated version.
Excellent info and you are definitely correct!
If your maps are at 4.3.1, than this Service Bulletin will not apply to you. I had gotten the free upgrade late last year from Chrysler/Navteq, so I'm guessing this is more for those that might not have gotten it.
Also, be aware that the dealership can be a complete moron. I went in today for the Service Bulletin among other work (forgetting to tell them to forget about the update). Got the truck back with them proclaiming that they performed a radio update (this I was curious on as I had recently updated the radio to the version released a few weeks ago). Sure enough, the dealership had downgraded me from 2.184 to 2.126