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Old 09-21-2013, 12:32 PM
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naturecannon naturecannon is offline
Dodge Ram Forum Senior Member
Join Date: Oct 2011
Location: Oregon City, OR
Age: 44
Posts: 261
Gender: Male
Vehicle: 2012 Ram 1500 Quad
Trim Level: Bighorn
Color: Silver
Engine: 2009-20?? 345ci (5.7L) Hemi V8 390hp 407lb/ft
Rep Power: 4
naturecannon is a jewel in the roughnaturecannon is a jewel in the roughnaturecannon is a jewel in the rough

They finally have a manual.

LOL read page 47 about the reset fee, I call BS, its about the greed!!

in the past, our technical support department has
been flooded with people needing to reset their
tuners. Because of this, we were not able to support
the other people who needed help. The extra calls
were coming for two different reasons:

1. Despite our best attempts to educate customers about
the importance of uninstalling the tune before selling
their vehicle or having it serviced, people did not
remember or did not take seriously the requirement
of returning their vehicle to stock and were calling in

2. Some dishonest people were installing the tune on multiple vehicles and calling in to have the unit reset in between each tune. The tuners are
designed to only be installed on one vehicle at a time.
Once the policy for the reset fee was created, the number of calls to request tuner resets was significantly reduced and we were able to
improve our support to everybody.

The reset process is relatively simple and a technician can help you complete the reset over the phone. See page 55 for more
information about contacting technical support
Bilsteins 5100, Magnaflow 18, Lines X liner, Airlift 1000, Toyo Open Country A/T II, Cabin Filter, Bully Dog, Billet Catch Can, 3.92, Low Profile ToolBox, Front Cab Window Tint

Last edited by naturecannon; 09-21-2013 at 12:35 PM.
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