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Old 10-11-2013, 11:33 PM
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brondondolon brondondolon is offline
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Join Date: Mar 2011
Location: carson city nv
Posts: 320
Gender: Male
Vehicle: 2009 Dodge Ram 5.7L hemi
Trim Level: 1500
Color: Black
Engine: 2009-20?? 345ci (5.7L) Hemi V8 390hp 407lb/ft
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change of plans... today i went to get into my truck and its worse then i thought.... my paint looks like its ruined... on top of that the tail lights i just blacked out are scratched the worst! in all honesty it truly looks like they washed my truck with the back side of a kitchen sponge (the abrasive side)! and thats not exaduration. so im absolutely pissed! the ketchup stain is one thing i actually got that out with some folex but the paint is completely to sh!t. i called the service manager again today with this problem and he said i come down so he can take a look at it. he notices what im talking about and has me go with the quality control specialist to the detailer to find out how long it will take. so we go back and i cant even describe to you how rude this guy was. im not just saying he was rude because im a disgruntled customer either he was truly rude! first he was saying that they used brand new rags to clean my truck and that i must of done it im like what were the rags made out of steel wool?!?! he then said that its normal for a black truck to look like that and if id like he would be happy to show me all the other black cars on the lot. so i told him well doesnt that tell you something??? if all the cars look like this its because youre doing something wrong. then he starts saying that he will buff it but its gonna look worse then before... at this point i lot my marbles. so i went to the service manage and told him how rude this guy is to men and i didnt ask for him to fu*k up my truck so why am i being treated like a criminal. i then told him that i dont feel comfortable with that particular person touching my truck. he insists everything will be fine and if he cant fix it that he will have a professional come out and fix it. so i tell him what is he not a professional??? long story short i ended it with if my truck comes back any worse then you guys made it im going straight to a body shop to have it fixed making an insurance claim and settling this all in court. i am so incredibly pissed off at this point
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S&B CAI, Y-pipe muffler delete, Diablo intune, Hemifever, custom tune, 180 thermostat, BT oil catch can, smoked, tail light and 3rd breaklight, 5000k retrosolutions 55w HID headlights and fog lights, LED in all exterior lamps, red calipers. Future mods: 87mm TB, 3000 stall torque converter
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