Originally Posted by SoCal Ram
To be quite honest, mine came apart just like this. I called DeeZee and a whole replacement kit was sent to me. That's really good customer service BUT, my new ball mount (on the tailgate) is bending just like the one that came out all bent. Seems to be an ongoing issue. Here's a couple photos of the bent ball mount and the hanging DeeZee shock/strut just hanging there. Also on of the new mount still installed bending though:
Yeah mine was the same. Not bothering w it again. I don't trust it anymore.