The RAM is one heck of a truck compared to the other two (at the time of my purchase 4/13) but I am very disappointed with my dealer's service department, they are just terrible.
Interesting that you are having this unfortunate experience with your local Dodge dealer. My experience has been just the opposite with my dealer (Weekley Chrysler Dodge Jeep) located in Butler, Ohio. This dealership has been around since the 1920's and their stellar service department (and sales department, for that matter) is a big reason why I'm considering buying another Dodge product-even though this small town dealershp is a forty minute drive from my home. I'm still considering getting another Ford or Chevy (I am eligible for a GM employee discount via my brother) as I research the various advantages and disadvantages of the three major pickup truck brands but good dealer service counts a lot for me.