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Old 04-11-2014, 08:44 PM
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blackrain86 blackrain86 is offline
Dodge Ram Forum Senior Member
Join Date: Oct 2012
Location: WI
Posts: 229
Gender: Male
Vehicle: 2013 Ram 1500
Trim Level: Outdoorsman
Color: Western Brown
Engine: 2013-20?? 220ci (3.6L) Pentastar 305hp 269lb/ft
Rep Power: 0
blackrain86 is on a distinguished road

I called their customer service and after two weeks getting escalated, they finally talked to one of their engineers, but little was addressed. They say the engine/transmission has failsafes. My argument against that is who does WOT in normal use. No one. So I still believe its unnecessary stress.

Originally the one person said my warranty wouldn't cover transmission issues, if I don't get the recall done within 90 days. After I talked to their supervisor, they changed their tune on this. I asked for this in writing and they wouldn't do it.

So i was thinking of these options:
1. Don't do warranty recall. I already have 25K miles on it.
2. Do the warranty recall (watch them do it?) and do nothing else.
3. Do the warranty recall and buy a lifetime warranty from chryslerfactoryplans or chryslerwarrantys. FYI - I have been debating on doing this anyways.

Thoughts? Anyone else done the recall yet?
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