Originally Posted by pardad
Seems to me like the shipping rules in place to protect shippers are being exploited by more & more unscrupulous sellers. One way to start protecting ourselves better is to never just sign receipt while the UPS/FedEx/DHL/Postal delivery person dances around like they gotta pee. Make them wait until we unpack, inventory and inspect every item in the delivery so we can note shortages or damage then.
In the past I've always felt that signing for receipt as receipt for the delivery in general, not agreeing to the contents. But if PayPal and the delivery companies are, when it boils down to it, going to enable shady sellers by considering only if they have a signature then it looks like that's all we can do to protect ourselves in the long run.
Or, I suppose you could do what I do at work, sign the delivery receipt and write "subject to check," but I agree, if you're paying for a product, which sometimes includes paying for shipping, it's only right to expect the shipment to arrive at the correct address and in good condition.
I suppose some of this probably came out of the fact that some companies got tired of being burned by fraudulent returns and having to recoup shipping costs from people sending back "damaged" merchandise and expecting a brand new item in return. Someone has to absorb that cost. I'm not taking up for the unscrupulous sellers out there, but I can see where a few bad apples have spoiled the bunch in some cases and Dennis has a good point, the consumer has to be more responsible when it comes to checking shipments for accuracy and condition, so while the delivery person waits for the package to be inspected, they can also be standing there when we refuse it, hand it right back to them and send it back!