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Old 09-07-2010, 07:38 PM
RootBeer RootBeer is offline
Dodge Ram Forum Senior Member

Join Date: Jun 2010
Location: Tucson, AZ
Age: 57
Posts: 7,181
Gender: Male
Vehicle: 2014 Ram 1500
Trim Level: Big Horn
Color: RootBeer
Engine: 2013-20?? 345ci (5.7L) Hemi V8 395hp 410lb/ft
Rep Power: 10
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Thumbs up Warranties - How To

Hopefully folks will find this useful, I just wish all people planning to buy a new Ram would come here and see the kind of info we have on this site and I'm not talking just about warranties.

When buying a vehicle see if you can find out which warranties are available from the dealer, then get on the internet and do your homework.

There are basically 2 types of warranties, 1) manufacturer new car warranty, and 2) extended warranties.

Manufacturer warranty from Dodge is currently 3yr/36,000mi bumper to bumper and 5yr/70,000 drive train.

Extended warranties which have varying lengths and coverages. The warranties kick in when the new car warranty expires, but you pay for them from day 1.

There are 2 types of extended warranties, 1) Chrysler's extended warranty, and 2) after-market (whatever your dealer sells other than Chrysler's and of course what you find on the internet).

The Chrysler extended warranty comes in 3 flavors, 1) Powertrain (which covers exactly what it says, the powertrain), 2) added care (which covers the major components, and 3) Maximum Care (which is a bumper to bumper warranty). Details on these warranties can be found here

The aftermarket warranties can be problematic. The person selling it to you will tell you their warranty is accept everywhere, where in fact if you do a little research on Google you'll find out otherwise in many cases. I did the research after I got my Ram and felt like I'd been taken. Since that time I have learned a lot about warranties thanks both to the good folks here on the Z and Google. I have now canceled the warranty the dealership sold me and will be purchasing the Chrysler Maximum Care warranty in the future.

The problem with some of the extended warranties is they are sold by and owned by the dealership and or the dealership's corporate HQ. This is the case with the warranty I was sold. A little research on their warranty turned up horror stories of the warranty not being accepted at any location other than one of the corporation's dealerships, which there are 40 in the western states. This is fine for the person that tends to stay home, whereas I need something that covers me no matter where I go.

The other problem is the list of covered components. While Chrysler will give to a list of what is covered, most other extended warranties will only list the major items covered.

I hope I have helped with this post.
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