Originally Posted by RamTech
There's a bit more to it than that. The build configuration (usually has to be done by a manager or warranty administrator) has to updated and then the TIPMCGW has to be updated. Personally, I think an hour is overcharging since the process only takes about 30 minutes.
I thought an hour seemed a bit much. Especially after seeing others who had theirs done for free because that was the dealer they bought the truck from. Mine wasn't so helpful.