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Old 02-27-2011, 03:47 PM
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Dick's Chrysler Jeep Dodge in Hillsboro, Oregon.

Top notch in all departments.

Sales department will try to empty your pockets but what sales department won't? Mike, the Internet Sales Manager, is great to deal with.

Parts department is quick and efficient. Doesn't offer group discounts for local clubs but I have never gotten the wrong part. Randy there knows his stuff.

The best department there is the service department. They will work and work and work on finding the problem and they WILL solve it! I have yet to hear the dreaded words "Unable to duplicate customer's complaint."

All in all I am very pleased with my local dealer. I make sure the parts and service guys get a box of donuts everyonce in a while in the winter and a cooler full of ice cold Snapples on a hot day in the summer just to show my appreciation. Of course, they remember who brought the goodies to them the next time I show up as well.
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