Originally Posted by Juice420
I'm curious as to what the other dealership is your referring to. It's not Telegraph Dodge is it?
Nope, not Telegragh Dodge-I'm an east sider. I bought my truck from Van Dyke Dodge here in Warren. I hear they cleaned house over there, service advisors, etc., even the guy who sold me the truck, who was a real jack@#$. I think if I have any more issues I will give them another try. The only reason I tried Suburban in Troy was because they were close to my work and I could never make it to Van Dyke Dodge in time due to construction and my work hours.
Suburban called me today and had to order parts. Door latch recall (#L03) and they did re-flash for the puddle light TSB. He said parts may be in tomorrow, for sure Thurs. I hope I get the truck back by Thursday-really don't like the minivan they gave me, but it's free-so can't complain too much.
And yes, I have a fresh pen to fill out the "comments" portion of the service card in regard to the service writer-can't wait!!