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Old 06-16-2011, 08:22 PM
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Blackthunder Blackthunder is offline
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Join Date: Dec 2010
Location: Warren, Michigan
Age: 54
Posts: 223
Gender: Male
Vehicle: 2011 Dodge Ram 2500 HD
Trim Level: ST
Color: Brilliant Black
Engine: 2009-2010 345ci (5.7L) Hemi V8 390hp 407lb/ft
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Well, got my truck back tonight and everything is fixed correctly.

The service writer saw me come in and was very accommodating, polite and would not allow the porter to retrieve my truck, he wanted to go out and get it himself and pull it in the service write up area.

I think he may of realized how "bad" things went the other night when I brought it in. Maybe he had a bad day, we all have them.

Anyway, things went a whole lot better today, truck is fixed right, no damages and I'm satisfied.

I never received a survey card, I know some dealers don't give them out, but if I did get one, I don't think I would of bashed this guy after how well things went tonight.
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