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Old 05-08-2009, 01:02 PM
DavidNM DavidNM is offline
Dodge Ram Forum Member
Join Date: Apr 2009
Location: New Mexico
Posts: 58
Gender: Male
Vehicle: 2009 Dodge Ram 1500
Trim Level: Laramie Crew
Color: White
Engine: 2009-2010 345ci (5.7L) Hemi V8 390hp 407lb/ft
Rep Power: 0
DavidNM is on a distinguished road

Originally Posted by DavidNM View Post
What kind of dealer? New Car (brand)? Used Car?
Again - I think this is important. If this is a regular car dealer with a service department - they are supposed to have the best mechanics around - all ASE certified. If chain shops are seeing and showing you problems that their mechanics can't see - you have a problem - they're lying to you.

Did you get the warranty (30 days, right) in writing? You'll need to make sure you get documentation on everything - also need to keep notes of your conversations.

You'll need to file a complaint with the better business bureau and look into filing a claim in small claims court. I would also suggest calling the fraud department of you states Attorneys General office and talk with them.

I would be right up front with the dealer - give them copies of the estimates from the two repair shops. Have the dealer fix what he is willing to fix - but have documentation that you gave him the estimates from the other two mechanics and your expectation is that he honor the warranty and re-inspect the truck.
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