Originally Posted by mjacobs
2003 Ram, one day the dash is fine and the next it just started self destructing and a two inch chunk fell out down into the glove box. I called the local dealer who told me to call Dodge. I called Dodge and filed my complaint. I got the same run around as the OP. I told the twit on the phone that Im never buying another Dodge/Chrysler product. I called NHTSA and made a complaint. If you check around on the internet you will find that this is the most reported problem in Dodge trucks from around 2001 to 2006. I have found a couple of facebook pages devoted specifically to this problem also. Apparently Ram Tough only lasts for 80,000 miles.
At least yours lasted till 80,000 my truck only has 51,000 on it now. I first noticed the crack at about 45,000