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Old 10-02-2011, 02:38 PM
brad12kx's Avatar
brad12kx brad12kx is offline
Just some guy in Canada


 
Join Date: Apr 2010
Location: Brandon, MB
Posts: 22,792
Gender: Male
Vehicle: 2010 Ram 1500 QC
Trim Level: Sport
Color: Black
Engine: 2009-20?? 345ci (5.7L) Hemi V8 390hp 407lb/ft
Rep Power: 21
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At least the dealer is supplying a loaner vehicle.

A D99 backorder is not a real backorder. It applies only to Emergency Orders, and means that there is 'No Stock' anywhere in the system. As not all dealers are part of the system, they 'may' be able to locate a rear end somewhere (highly unlikely) and get it shipped.

The parts people really don't like to see the D99, as it means a ton of work for them, and no real info on what/when/where...so they can't even give you an ETA. They pretty much have to re-order the part every day until they get something like a D67, which will actually have information, like said ETA.

Although it really sucks, the dealer is inconvenienced by this D99 just as much, if not more, than you are, and will not receive any compensation from Dodge for their time efforts, nor for the loaner vehicle they have provided. It is in the dealers best interest to get your truck fixed and back to you, as just providing the loaner is at their expense, so you can bet they are doing everything possible to get your truck back to you. ....
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brad

Interested in one of my mods?
If it's underlined, it's a link to that mods thread.

2010 Ram 1500 Hemi Sport, 3.92, Leather, NAV, Alpine, Sunroof, Trailer tow, Brake Contoller, Rear Cam
Mods - 3M clear protect, Decals removed, Electric Tailgate Lock, Tow Hooks, Skid Plates, Bed Rug, Pace Edwards Bedlocker Electric Tonneau, Timbren Rear SES, Tinted Tail Lights, Debadged, Grill Blacked Out, Shorty Antenna, Black Chromed Emblems, Lightly tinted front windows, DS Predator, Cabin Air Filter, K&N Drop In, Mufflex (Magnaflo) DOD24M, Sonnax line pressure booster, Volant CAI
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