Originally Posted by Deathrend
We ordered two trucks, ST Quad Cab, and a Crew Cab Outdoorsman for the boss. Both trucks where delivered with dents in the left side. They tried buffing the dents out which amused me to some extent, then decided to let their body shop "Fix" the issues.
Mind you when you buy two to three 5500 Chassis cabs from them on a yearly basis, you'd think they would work a bit harder when the CEO decides to get himself a vehicle from you!
I've noticed they don't even bother cleaning used vehicles until they're bought anymore either, if even then. My truck still smells like an ashtray.. I've decided I'm going to have to take care of it myself at this point.
Dealerships are getting lazy.
Seems as though you have to go out and find yourself a good dealership nowadays. Thankfully where I live the Dodge dealership is pretty well new and has only been around a couple of years. They take pretty good care of the vehicles on their lot. Haven't had any issues with my truck so far, looked it over before I bought it and it was perfect.
Personally I wouldn't buy it unless it was perfect to begin with.