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Old 10-04-2011, 07:51 PM
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Blackthunder Blackthunder is offline
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Join Date: Dec 2010
Location: Warren, Michigan
Age: 55
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Vehicle: 2011 Dodge Ram 2500 HD
Trim Level: ST
Color: Brilliant Black
Engine: 2009-2010 345ci (5.7L) Hemi V8 390hp 407lb/ft
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Originally Posted by jeman022004 View Post
I was just at the dealer this past weekend. No TSB for this yet (dealer was happy to inform me of this). There is a star case # that I found in another thread on this site which saved me a lot of explaining and visits.

Star Case # S1121000005. The release date was 6/30/11. Do a search on this forum for it as another member gives a link to a photo of the document.

My dealer told me they researched it and found no issues with the torque converter. When I gave them the star case number they seemed a little surprised and a little disappointed that they had to deal with it.
Are they going to help you out with this issue or just keep denying there is a problem?
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