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Old 10-23-2011, 04:41 PM
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Rutger34 Rutger34 is offline
Dodge Service Manager
Join Date: Jul 2011
Location: Calgary Alberta Canada
Posts: 239
Gender: Male
Vehicle: 2011 Dodge Ram 1500 Sport Crew
Trim Level: Sport
Color: Pearl Black
Engine: 2009-20?? 345ci (5.7L) Hemi V8 390hp 407lb/ft
Rep Power: 0
Rutger34 is on a distinguished road

How do you like the new process that your dealer has gone to?

Originally Posted by GTyankee View Post
My dealership has always treated me right
or at least tried to, only 1 tech screwed up, he went to lunch without saying anything to anybody, i had been waiting for them to finish up, he had parked the Ram on another lot that they store vehicles in. His work had to be double checked by a 2nd tech before it could be turned over to me

They recently started a new check in process, the customer has to write everything down that they want done & then the SW looks at the sheet & offers any other things that you may have missed. When they have you sign the invoice, it is all there in print, even requests for RRTs, etc
Injen Power Flow cold air, Truxedo tonneau cover, 3" carbon fiber antenna, Power locking tailgate, tinted front windows. Mopar sidesteps. 3M covering nose. Billet license plate cover, Blue LED interior lights, fully de badged, EZ down tail gate.
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