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Old 10-23-2011, 04:41 PM
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Rutger34 Rutger34 is offline
Dodge Service Manager
 
Join Date: Jul 2011
Location: Calgary Alberta Canada
Posts: 239
Gender: Male
Vehicle: 2011 Dodge Ram 1500 Sport Crew
Trim Level: Sport
Color: Pearl Black
Engine: 2009-20?? 345ci (5.7L) Hemi V8 390hp 407lb/ft
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Rep:28
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How do you like the new process that your dealer has gone to?



Quote:
Originally Posted by GTyankee View Post
My dealership has always treated me right
or at least tried to, only 1 tech screwed up, he went to lunch without saying anything to anybody, i had been waiting for them to finish up, he had parked the Ram on another lot that they store vehicles in. His work had to be double checked by a 2nd tech before it could be turned over to me

They recently started a new check in process, the customer has to write everything down that they want done & then the SW looks at the sheet & offers any other things that you may have missed. When they have you sign the invoice, it is all there in print, even requests for RRTs, etc
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