Thread: Bad Dealerships
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Old 12-31-2011, 04:24 AM
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silversnake55 silversnake55 is offline
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Join Date: Dec 2011
Location: scranton, pa
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Vehicle: 2011 ram 1500
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Motor World Auto Group Wilkes-Barre, PA

With 25,000 miles, My E brake release handle broke i only had the truck for 3,000 miles. they said its a wearable part and even though i have the extend warranty they refused to cover it and i asked for dodges claim service number and they actually refused to give it to me and told me dodge doesn't have the final say over this anyway. so after speaking with ram they covered it under warranty and the customer service manager was so embarrassed that a dealer would act like that gave me a free oil change and is ordering me all weather floor mats which i was blown away at considering its a used truck, and to top it off they had me go to a dealer a couple towns over so i wouldn't have to deal with them again. im proud to say im a Ram owner after that.
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2011 RAM 1500-4.7l V8
mods:vent visors -Future mods: hids or upgraded lights, wheels, fender trim
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