Originally Posted by TransEngineer
If you don't have the problem, you don't need to get your converter replaced. This is a noise issue, not a durability concern. The noise is caused by excessive clearance (backlash) in the spline between the turbine hub and the damper assy. Spline clearance will vary from part to part due to manufacturing tolerances. Some converters have the noise; some do not. If yours is quiet, then you do not need to replace it.
Any chance this "backlash" is creating some of the vibration we are feeling in our trucks? I'm fairly confident my has developed this noise per the Star case information. Mine started around 2k, and appears to be slowly getting louder.
Any truth to the recall in April?
It may not be a durability issue, but having customers unhappy about their truck will keep Chrysler (Ram) at the bottom of the reliability survey (JD Powers).
Thanks for your continued insight on these transmissions. It's very much appreciated to read your posts.