View Single Post
  #19  
Old 11-12-2012, 04:32 PM
ArmyofOne's Avatar
ArmyofOne ArmyofOne is offline
US Army Retired


 
Join Date: Dec 2010
Location: Van Alstyne, TX
Age: 29
Posts: 6,104
Gender: Male
Vehicle: '11 Ram 1500 Big Horn Crew 4x4
Trim Level: Big Horn
Color: Brilliant Black
Engine: 2009-20?? 345ci (5.7L) Hemi V8 390hp 407lb/ft
Rep Power: 10
Rep:1189
ArmyofOne has much to be proud ofArmyofOne has much to be proud ofArmyofOne has much to be proud ofArmyofOne has much to be proud ofArmyofOne has much to be proud ofArmyofOne has much to be proud ofArmyofOne has much to be proud ofArmyofOne has much to be proud ofArmyofOne has much to be proud of
Default

Got a call from Steve, the service manager. He asked if I wanted them to send a tow truck to get the Ram, I said no, I can drive it there and take you for a spin, so you can see what its doing.

We were on the ride not even 5 minutes, he said "I wish you would have brought this in sooner, this is definitely not right. Let me put my best tech on it and we will see what we come up with. Meanwhile, we will put you in a rental" (free).

10 minutes later I am in a '13 Dodge Caravan on my way home. I get a call from the Service Director, Eric. He apologized for the inconvenience and told me if they could not figure it out this time, they will put me in an Identical 2013 for zero additional cost.

Let's hope they can't fix it...them '13's are SAWEET!
__________________
Diesel Technician-PACCAR Inc.
Cummins, PACCAR, CAT, International, Detroit, ASE Certified.

2014 Mazda CX-5 Touring w/Tech Pack-6000K HID's, 20% tint, 35mpg, so I will leave it alone.
2002 Ford Focus ZTW Wagon-loaded, tinted, tunes and commuting. 163k miles and counting...

Reply With Quote