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Old 11-15-2012, 03:45 PM
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ArmyofOne ArmyofOne is offline
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Join Date: Dec 2010
Location: Van Alstyne, TX
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Update from me. Dealer did the driveability update, seemed to solve the problem they said. I got on the interstate and gave it till I got back to the base (about 10 miles). It CONSISTENTLY made the shudder happen at highway speeds whenever the throttle was released and pressed again. I turned around and went right back to the Dealer. Talked to Steve (Service Manager) and he and the tech came for a ride.

The tech felt it immediately and when we returned to the dealer, he emailed STAR and Chrysler. Tech apologized for not understanding what the complaint was on the Work order, they did not mention a shudder initially, only a nudging sensation. And he would recommend replacement of the converter a second time based off the test drive. Steve called me this morning and told me they placed a NEW torque converter (not re-manned) on order and will call me when the part comes in. This will be converter number 3.

For those with the noise who want their converter replaced because its annoying, I would recommend living with the noise...LOL what a hassle. At least my dealer is being fantastic about it, that makes the whole exprience much easier to live with.

Also, for those wondering, 2 converters, 3 rental cars, and several hours of diagnosis has all been free of charge so far.
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Diesel Technician-PACCAR Inc.
Cummins, PACCAR, CAT, International, Detroit, ASE Certified.

2014 Mazda CX-5 Touring w/Tech Pack-6000K HID's, 20% tint, 35mpg, so I will leave it alone.
2002 Ford Focus ZTW Wagon-loaded, tinted, tunes and commuting. 163k miles and counting...

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