Originally Posted by srdupnock
Alright. Ill take a look but I don't think I have the removable plate.
You may ouly find screws to remove the handle. pull handle out and then you should have an idea if the problem is the handle or the latches. if you don't find any problem in the handle check if you pull the cable to see if the latch moves freely or is not attached you will have to determine and which end is disconnected and determine what needs repair.Many times you may want to use a bigger hamer but it won't help I've already tried it.