Thread: Bad oil change
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Old 11-02-2009, 03:26 PM
Dodge Ram Forum Senior Member
Join Date: Sep 2009
Location: Cushing, OK
Age: 35
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Vehicle: 2009 Ram 1500
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Thumbs down Bad oil change

For anyone who was following my other thread about oil everywhere.

My truck got to the dealership today. I called ahead to let them know it was coming and that all the oil was out of the system. They started the truck anyway and then told me they heard engine noise and shut it off. Then they looked under the hood and was the mess. What's the point of letting them know if they start the truck and potentially damage the engine anyway?

They they call me back an hour later and tell me whomever did the last oil change double gasketed the oil filter and caused the problem, so it won't be covered by the warranty. So next I call Midas in Gainesville (360 miles away) and tell them. The manager there is all appologies and tells me, "Don't worry buddy, we'll take care of it for you". He even offers to call the dealership for me and take care of it. That's wonderfull except the dealership doesn't want to talk to him. Giving them the benefit out the doubt I think it's because they are busy and all, but it makes me suspicious when they return my calls and tell me they don't have time to talk to him.

In any case right now I am on the hook for another oil change and a diagnostic fee, which Midas is supposed to cover. God help me if there is any other damage.

By the way, it still doesn't make sence to me that the oil sprayed out of the filter and ended up everywhere. I mean the filter is under the right side of the engine, how could that spray oil on top of the air box 180 degree's around the the far side of the block? Please, all those wiser than I weigh in on this.

I'm just so angry I can barely speak.

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