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  #1  
Old 02-18-2013, 05:29 PM
kxlexus kxlexus is offline
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Default Don't Trust VOTS

If you have a truck ordered. Call Ram Customer Service or your dealer instead.
The VOTS site still shows my truck in Production Scheduled. Customer service says it was built 2/15/13. My truck has to go out for the spray in Bedliner but I should get it first week in March. My vin is in the 622XXX range. Laramie 4X4 Quad Cab Hemi 8speed with air ride.
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  #2  
Old 02-18-2013, 05:39 PM
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Quote:
Originally Posted by kxlexus View Post
If you have a truck ordered. Call Ram Customer Service or your dealer instead.
The VOTS site still shows my truck in Production Scheduled. Customer service says it was built 2/15/13. My truck has to go out for the spray in Bedliner but I should get it first week in March. My vin is in the 622XXX range. Laramie 4X4 Quad Cab Hemi 8speed with air ride.
I would have your dealer confirm the vehicle has been built.
Don't believe anything else.
The Customer service information is a bad or worse than VOTS.

Good luck!
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Last edited by On The Road; 02-18-2013 at 07:00 PM.
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Old 02-18-2013, 06:55 PM
kxlexus kxlexus is offline
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That's good to know. Thanks
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Old 02-18-2013, 07:15 PM
ShaneDiddy ShaneDiddy is offline
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I usually get better answers from the customer service....half the time the dealers dont know whats going on or are just too lazy to check dealer connect for me in my expierence
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Old 02-18-2013, 08:09 PM
needham needham is offline
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mine was ordered 2/8 and I signed papers today......VIN has been assigned and dealer told me today it was in D and he would be shocked if it wasn't here by end of March.

Longhorn with 8sp, air ride and a bunch of other stuff.

mine is 62XXXX as well
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Old 02-18-2013, 08:34 PM
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YES! VOTS sucks for sure. All you 2013 guys looking for updates (as I was doing this time last year) don't waste your time. Keep in contact with your dealer, or call customer service.
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Old 02-20-2013, 11:26 AM
kxlexus kxlexus is offline
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Maybe I was too quick to condem VOTS. Truck is still showing production scheduled. I checked with the dealer yesterday and Customer Service today. They both say D1 status. NOT built yet with a ship date of 2/28/13

Last edited by kxlexus; 02-20-2013 at 12:29 PM.
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Old 02-20-2013, 12:24 PM
hemipowerv8 hemipowerv8 is offline
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Well...I emailed dealership and called customer service...no one knows anything...it has only been about 16 days but if production is scheduled they should be able to give me that date. Not that I want them to rush it or anything...do it right...but let me know when I can expect to have it so I can plan to sell mine and actually be in town when it comes in...simple request...
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Old 02-20-2013, 01:22 PM
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Quote:
Originally Posted by kxlexus View Post
Maybe I was too quick to condem VOTS. Truck is still showing production scheduled. I checked with the dealer yesterday and Customer Service today. They both say D1 status. NOT built yet with a ship date of 2/28/13
Nobody really knows what's going on. The dealers are the only source of status that is accurate. Their system is know as " Dealer Connect". When you put them all together that's the total order book for the factories not including fleet sales.
While I think the launch of the 2013 Ram is a great success the actual release is turning out to be a nightmare.
It appears most of the Allpar and Donlin info is off by 1-2 months. Or they're right because what we see coming through right now are "pre-production vehicles". Ram used that term with me today. They will have only built 15-20 trucks this month with 8 spds/air -suspension components; actually # 12 as of yesterday. That less than .01% of the January build.

I myself has watched the status of my order move between D-D1-D-C-D-D1. There's been 22 days between the two D1 dates. My D1 status today is as good as the first one. I have no confidence that my ship date of 3/5 is any good.

As you can see I am concerned. I know I've bought a pretty truck but the communication problem is so bad I'm beginning to wonder about the manufacturer.

Good Luck to all of you.
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Old 02-20-2013, 02:03 PM
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when I spoke to a ram customer service agent today..... they said I would receive 4 total emails........1 with my vin and production scheduled 2 that the truck had been built 3 the truck is being shipped 4 truck has been delivered. so who knows
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