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  #1  
Old 03-04-2013, 09:44 AM
MarineRecon MarineRecon is offline
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Default Contacting Ram Headquarters solved the problem

In Dec 2012 I bought a 2013 4x4 Laramie. Pretty loaded. Only thing that wasn't in stock were the all weather mats.

"We will call you when they come in"

After getting this answer for two months I contacted Ram via email.

Jeff send me a great email back and asked for simple stuff..VIN, dealer, etc. That was on Wednesday.

On Friday I received a call from Ram in Ontario saying my mats had been shipped to dealer and would be there Saturday. They asked me to call and ask for parts manager. Saturday morning I received a call from parts manager asking me to please come inspect the mats that had arrived.

I hate doing this kind of thing but I also hate getting the run around...

Nick
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  #2  
Old 03-05-2013, 06:31 AM
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K9ENDY K9ENDY is offline
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Quote:
Originally Posted by MarineRecon View Post
In Dec 2012 I bought a 2013 4x4 Laramie. Pretty loaded. Only thing that wasn't in stock were the all weather mats.

"We will call you when they come in"

After getting this answer for two months I contacted Ram via email.

Jeff send me a great email back and asked for simple stuff..VIN, dealer, etc. That was on Wednesday.

On Friday I received a call from Ram in Ontario saying my mats had been shipped to dealer and would be there Saturday. They asked me to call and ask for parts manager. Saturday morning I received a call from parts manager asking me to please come inspect the mats that had arrived.

I hate doing this kind of thing but I also hate getting the run around...

Nick
Don't hate doing it. They'd give you the shaft x100 and never think twice about it if they could.
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  #3  
Old 03-05-2013, 07:36 AM
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Grubrunner Grubrunner is offline
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Default

You did what you had to, and it paid off.

Good call.
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Truck was sold today [5/19]. I got an offer I couldn't turn down. I had no more need for a pickup so I cut it loose. About to purchase a '14 Jeep SRT8 this week.

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  #4  
Old 03-05-2013, 10:22 AM
MarineRecon MarineRecon is offline
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Default

What kind of grille protector do you have on your truck? Looks good. Available in chrome?

Thanks for the note

Nick
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Old 03-05-2013, 10:36 AM
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K9ENDY K9ENDY is offline
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Quote:
Originally Posted by MarineRecon View Post
What kind of grille protector do you have on your truck? Looks good. Available in chrome?

Thanks for the note

Nick
Dee Zee Ultrablack Bullbar. Got it on Amazon.com. Pre-drilled for lights if you go that route. Otherwise, there are rubber plugs in the light holes that stay put until you pop them out.
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  #6  
Old 03-05-2013, 11:07 AM
MarineRecon MarineRecon is offline
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Big deal to install? I don't want to drill any new holes...
Thanks....Be interested in what else you have on your truck...I have 2013 Laramie Crew 4x4

Nick
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  #7  
Old 03-05-2013, 11:08 AM
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K9ENDY K9ENDY is offline
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Sorry, I didn't see the other question. I did see chrome but if I remember right it was probably a little more expensive, which worked in my favor cuz I'm not a big chrome fan. Also, check out the Westin bars while you're shopping around. Larger selection to choose from but a little pricier, too
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Old 03-05-2013, 11:11 AM
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K9ENDY K9ENDY is offline
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I had it installed because they have to cut through a shroud under the truck to install it and I was nervous to do that with my limited knowledge. If you have tow hooks, you can't have both. My mods this far are listed in my signature. If you have any questions about any of them, give me a shout.
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  #9  
Old 03-05-2013, 11:26 AM
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ShawnC13 ShawnC13 is offline
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You bought the vehicle you have to do what it takes to get what is owed to you. Don't feel bad if you hadn't contacted them the dealership probably would have kept stringing you along until you had given up.
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