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Dodge Ram Dealer Issues - VIN and Order Tracking - Dodge Ram MSRP & Pricing Discussion Have you had a good experience with your Dodge Ram Dealer? Had a bad one? Let us know about it in here! - Dodge Ram Production Questions - Order Status - VIN Tracking - Etc.


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  #1  
Old 04-20-2013, 08:21 PM
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GTyankee GTyankee is offline
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Default Factory Order Tracking Codes

VOTS Tracking informational codes

To use the VOTS, customers need to give their email address, their first name and last name (along with typical required information) to the dealer sales person when the order is being filled out. Giving the dealer your email address will enable you to receive the VIN via email once it is generated.

Eight Production Stages:
Production scheduled (also notified via email)
Frame
Paint
Trim
Final Inspection
Shipment (also notified via email)
Delivery

Not Scheduled yet
BB review by fleet department
BD special equipment processing
BE edit error
BG passed edit n/a for schedule
BGL edit ok parts unavailable
BX passed edit available for schedule
Scheduled:
C sub firm
D firm schedule - dealer has allocation and all parts available
D1 gateline schedule - scheduled to be built
Assembly Line:
E frame
F paint
G trim
Assembly Completed:
I built not ok'd
J built ok'd
JB shipped to body vendor
JE emission check
JS shipped to storage
KZ released by plant , invoiced
Shipping Status:
KZL released - not shipped
KZM first rail departure
KZN first rail arrival
KZO delayed/recieved
KZOA plant holds
KZOB zone/distribution holds
KZOC carrier delays
KZOD carrier holds
KZOE mis-shipped vehicle
KZOF show/test vehicle
KZOG damaged vehicle
KZOH all other reasons
KZT second rail departure
KZU second rail arrival
KZX delivered to dealer
KZY1 - major damage - must not be sold as new
KZY2 - major damage - vehicle sold at auction
ZA canceled



CRABJOE's submission:
The know when and how it's going out.. Customer service probably doesn't but the factory knows. If they didn't, they CS wouldn't have access to the estimated delivery date and the factory storage lot would be in chaos...

BTW, that 100% inspection thing... that's bogus, if it's in JS status. Look at the below status codes. If a truck is actually being inspected it goes into status KZ OA.

Built:
I - unit built, pending final inspection
J - vehicle passed final inspection but not released to carrier
JB - shipped to body vendor
JE - shipped to emissions
JJ - consigned to body vendor
JS - shipped to storage
KZ - released by plant and invoiced
Traffic Codes:
KZ L - released but not shipped
KZ M - first rail departure
KZ N - first rail arrival
KZ O - delayed/received
KZ OA - plant hold, quality audit
KZ OB - zone, dealer, sales, vehicle prep, tax, diversion or derailment hold, dealer refusal, vehicle diverted
KZ OC - carrier delay, strike-bound, emission or safety hold, rail car shortage, bad or insufficient load, inclement weather, need shipping order, manifest error
KZ OD - mechanical failure, glass damage, vehicle in repair, lacking parts or storage hold
KZ OE - misdropped or misshipped vehicle
KZ OF - shipped air freight, stolen vehicle recovered, show vehicle, test info code, vessel sailed
KZ OG - damaged vehicle, stolen vehicle, abandon to carrier, vehicle scrapped, donate vehicle, repair and auction
KZ OH - all other "O" type carrier codes
KZ T - second rail departure
KZ U - second rail arrival
KZ X - delivered to dealer
KZ Y1 - major damage - must not be sold as new
KZ Y2 - major damage - vehicle sold at auction
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Last edited by GTyankee; 04-20-2013 at 08:41 PM.
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  #2  
Old 01-14-2015, 06:00 PM
Texan3012 Texan3012 is offline
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Default Ram 2500 Ordered

On Dec 12, 2014 I ordered a
Ram 2500 Laramie 2x4 longbed Deep Cherry Red, Black interior
Automatic
Uconnect Nav
Leather Bucket Seats
Center High-mount Stop Lamp w/Camera
Clearance Lamps
Chrome Body Side Molding
Power Chrome Trailer Tow Mirrors/power fold away
5th Wheel / Gooseneck Towing Prep group
Sprayed in bed liner
Wheel to Wheel side steps
Anti-spin differential rear axle
Keyless Enter'go
Remote start system

After 1 month I haven't heard anything from the dealer.
Sent an e-mail today asking
If the truck was ordered
If so what is the order number
If a vin number is available

After looking at several dealers inventory I find very few 2500 trucks
available of any model.
Is there a problem with production?

This is the 4th or 5th Ram I have bought from this dealer, however it
dealing this time is very much in doubt if I go back to them again.

Texan3012
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  #3  
Old 01-15-2015, 09:47 AM
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Bohemian Bohemian is offline
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Default

http://ramforumz.com/showthread.php?...=status+update
__________________
2015 Ram 3500 CC 4x4 LB Aisin 3.42 DRW Laramie Longhorn Flame Red
GVWR: 14,000 lbs., GAWRF: 6,000 lbs., GAWRR: 9,750 lbs., Max Payload: 5274 lbs.
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  #4  
Old 03-25-2015, 08:48 PM
Roadpossum Roadpossum is offline
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Default Still taking 2015 orders?

I just placed an order for a new 3500 Laramie 4x4 crew cab last week on 03/18/15. Today, on the TDR forum I saw a post that the Factory stopped taking orders for 2015 trucks on 03/15/15. They said no new orders will be going in until mid-May, and those will apparently be for 2016 trucks.

I hadn't heard back from the dealer that there were any issues with my order, but I was still a little more than concerned. I emailed my salesman and he said based on the VON, it looks like the order has gone in and he's telling me a VIN has been assigned to the order. How can I track the build progress without having to bug him on a regular basis?

Thanks
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  #5  
Old 03-28-2015, 04:12 PM
HippyD420 HippyD420 is offline
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Default

Just got off the phone with the dealer. My order is currently at D1 (qued to be built). He said they'd call me with the vin as soon as one is produced. Soooo excited. 2015 Ram R/T Bluestreak Pearlcoat ordered March 13, 2015.
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  #6  
Old 03-28-2015, 04:46 PM
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Default

The V.O.T.S. no longer is an option for tracking the Building & Transportation

You can track your New Ram by going to the Thread on this site, called something like:

2015 Ram Status, where is my truck?
SPP updates the postings usually Monday - Friday

All you have to do is request that he follow your VON/VIN for you & post PIX of your vehicle when it is delivered

You should read the notes that answer several questions at the bottom of any of his posts

In a very short while, maybe just a few days, the dealerships will stop taking orders that have to be built down in Mexico. 2500 - 5500 4 doors & the Ram standard cab 2 door models

Ram 1500 4 door models will continue to be ordered though most of May
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Old 03-29-2015, 01:37 AM
HippyD420 HippyD420 is offline
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Default

Quote:
Originally Posted by GTyankee View Post
The V.O.T.S. no longer is an option for tracking the Building & Transportation

You can track your New Ram by going to the Thread on this site, called something like:

2015 Ram Status, where is my truck?
SPP updates the postings usually Monday - Friday

All you have to do is request that he follow your VON/VIN for you & post PIX of your vehicle when it is delivered

You should read the notes that answer several questions at the bottom of any of his posts

In a very short while, maybe just a few days, the dealerships will stop taking orders that have to be built down in Mexico. 2500 - 5500 4 doors & the Ram standard cab 2 door models

Ram 1500 4 door models will continue to be ordered though most of May
Thank you, I'll definitely have to check that out.

From the sounds of it I should've received at least the VON at time of ordering?

He told me there wasn't a VIN yet but from what I've read, when it enters D1, it should already have a VIN assigned.
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  #8  
Old 03-29-2015, 01:41 AM
HippyD420 HippyD420 is offline
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Default

Also, I did not realize my truck was being made in Mexico. I thought for sure it was being built at Warren. Not too sure if it really makes much difference time wise? Warren being a lot closer to Canada than Saltillo.
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  #9  
Old 03-29-2015, 01:47 AM
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GTyankee GTyankee is offline
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Default

In Saltillo they build the 2500 - 5500 Rams as well as the Standard cab Rams

In Warren they build the 4 door Ram 1500s

The Chrysler Assembly Plant in Saltillo Mexico is newer then the Warren plant & the paint jobs are better, at least from what i have read
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  #10  
Old 03-29-2015, 02:41 AM
HippyD420 HippyD420 is offline
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Default

Quote:
Originally Posted by GTyankee View Post
In Saltillo they build the 2500 - 5500 Rams as well as the Standard cab Rams

In Warren they build the 4 door Ram 1500s

The Chrysler Assembly Plant in Saltillo Mexico is newer then the Warren plant & the paint jobs are better, at least from what i have read
Cool thanks for the info. I don't mind waiting a little longer if it means a better product. I still have my 2012 Ram Sport Quad Cab until my R/T shows up so other than being excited to see it. I'm in no real rush.
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