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  #11  
Old 05-09-2013, 02:21 AM
ShaneDiddy ShaneDiddy is offline
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Originally Posted by ss3079 View Post
Ram Customer Service cannot look up my name in their system to see if there is a processed sold order. Fair enough.

Dealer sales manager is away for the week. I do not have a VON, VIN, nothing ... my salesman doesn't know anything. I signed and left a deposit on April 18th.

I'm not really sure how much longer I can deal with the uncertainty.
Definitely fishy.....you should have the VON as soon as the order is placed which Customer service can use to look up the status if the Dealer is not helpful. The VIN you wont get until it starts production (D1 status)
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  #12  
Old 05-09-2013, 01:09 PM
ss3079 ss3079 is offline
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Originally Posted by ShaneDiddy View Post
Definitely fishy.....you should have the VON as soon as the order is placed which Customer service can use to look up the status if the Dealer is not helpful. The VIN you wont get until it starts production (D1 status)
That is what I figured. I should at least have the VON. If I left a deposit on April 18th, the dealer should have had the details entered and ordered on the 19th at the latest. After all, they said they were just taking one of their stock order trucks and modifying it to a sold order and to fit the specs that I wanted ...
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