DODGE RAM FORUM - Ram Forums and Owners Club! - Dodge Truck Forum

Go Back   DODGE RAM FORUM - Ram Forums and Owners Club! - Dodge Truck Forum > Dodge Ram Forum - Help Zone - Dodge Ram Problems, Complaints, & Solutions - Maintenance & Re > Dodge Ram Warranty Issues


Dodge Ram Warranty Issues Discuss your Dodge Ram Warranty in this forum.

Latest Vendor News
Addictive Desert Designs!
Bayou Goat Mounts

Thread Tools
Old 05-21-2013, 05:55 PM
battlerattle's Avatar
battlerattle battlerattle is offline
Dodge Ram Forum Senior Member

Join Date: Nov 2010
Location: People's Republik of Komifornia
Age: 35
Posts: 691
Gender: Male
Vehicle: 2011 Power Wagon
Trim Level: SLT
Color: Black
Engine: 2009-20?? 345ci (5.7L) Hemi V8 390hp 407lb/ft
Rep Power: 5
battlerattle is a jewel in the roughbattlerattle is a jewel in the roughbattlerattle is a jewel in the rough

There seems to be alot of mis-information going out here, So lets correct some of that.

First thing is to become familiar with the Magnuson Moss Act.

Now let us address a few things to give us all a bettter understanding.

1: MOPAR does not manufacture ANY lift. They purchase from the aftermarket and rebrand.

2: MOPAR/RAM/Chrysler will NOT warranty any lift, no matter who instals it......but, but, but....someone told dealer said.......yada yada. The lift will be warrantied by the original manufacturer, not MOPAR. "But I took mine to the dealer and they warrantied it, so your wrong!" No, I am not. Your dealer called the manufacturer and made a claim on your behalf, same as any reputable shop can and the same as you can.

3: The dealer has to install my lift to keep a warranty. LOL, of course they will tell you this. Go look at what your dealers hourly shop rates are! You can install it yourself, have a mechanic install it, or a specialty shop. It doesnt matter as long as it is installed correctly, hey its easy, they even give you these things called instructions.

Can the dealer void my entire warranty? With very few exceptions no. Lets say you throw a lift and large tires on and then you snap a half shaft. Would that be covered, nope. I can directly prove how the aftermarket tires and wheels (more mass, more leverage, larger diameter) directly caused your factory half shaft to break. Now same situation and your fuel pump goes bad.....its covered.

Dont buy what the dealers tell you, find the facts yourself. If the dealer denies warranty coverage then ask them to provide to you in writing the exact reason for the denial, their proof that something you did caused the failure (both written and pictoral) and a contact number for chrysler customer care. "Lift caused failure" does not pass muster, they need to lay out the specifics, down to tourque specs and milimeters, the burden of proof falls on them.

Now, all the yammering above and I will tell you the secret to a happy dealership experience. Get to know the service writer and techs, bring coffee and doghnuts, and most importantly dont go in screaming for them to fix something you know they have no buisness fixing. A personal relationship can get you a long ways.
Spyntec Hubs, 35" Cooper STT, Synergy Steering Brace, out of money........................
Reply With Quote


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -4. The time now is 03:56 AM.

= Copyright a Network Site =Ad Management by RedTyger
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2015, vBulletin Solutions, Inc.

=Gigathreads Network=
DIESEL Diesel Forum      
CHEVY Chevy Camaro Forum Chevy Volt Forum    
CHRYSLER Chrysler 300C Forum      
DODGE Dodge Avenger Forum Dodge Caliber Forum Dodge Challenger Forum Dodge Charger Forum
  Dodge Circuit Forum Dodge Hornet Forum Dodge Magnum Forum Dodge Nitro Forum
  Dodge Ram Forum Dodge Dakota Forum Dodge Durango Forum Dodge Dart Forum
FORD Ford Raptor Forum Ford F150 Forum Ford F100 Forum  
JEEP Jeep Forum      
PONTIAC Pontiac G8 Forum      
SRT SRT Viper Forum SRT Cuda Forum