Originally Posted by Yankee
No I dont...but its not worth the argument...THEY created the system...if it was accurate, i wouldnt call 500 times, and get 500 explanations...including explanations that include...your VIN/VOTS doesnt exist...we dont know why someone else "in the building" gave you shipment dates...your phone number isnt in our system...your email isnt in our system....you name it, they told me that...it got to the point where i could tell if I had an even shot at getting something useful in the first few seconds....all ...blah blah blah....its inexcuseable.....I dont need a "courtesy system" that isnt worth the powder to blow it up....I need and deserve, accurate info...no matter how often i call, or which "telephone answerer" I happen to get....
I think we need to look at the bright side of VOTS being worthless... It generates calls into the call center... The more calls, the more people they need to hire. More people working makes for a better economy!